Privacy Policy

1Call Home Services (1Call Brands, Inc.) ("1Call," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit make1callhomeservices.com (the "Site") or otherwise interact with us.

By using the Site, you agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site.

Information We Collect

Information You Provide to Us

When you request a free estimate, contact us, apply for a job, or otherwise communicate with us through the Site, phone, or email, we may collect:

Name

Phone number

Email address

Property address or service location

Details about the project or service you are requesting

Any other information you choose to provide in a form, message, or phone call

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and how you interact with the Site, including:

IP address

Browser type and device information

Pages viewed and time spent on the Site

Referring website or source

General location information (such as city or region, derived from your IP address)

This information is typically collected through cookies, web beacons, and similar tracking technologies, including Google Tag Manager and related Google and Meta (Facebook) advertising and analytics tools.

Cookies and Tracking Technologies

The Site uses cookies and similar technologies to operate correctly, understand how visitors use the Site, and measure the performance of our advertising. This may include tools such as Google Analytics, Google Ads, and Meta (Facebook) advertising pixels, which help us understand Site traffic and show relevant ads to people who may be interested in our services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the Site.

How We Use Your Information

We use the information we collect to:

Respond to your requests for estimates, quotes, or information

Schedule and provide the home services you request

Communicate with you about your project, appointment, or inquiry

Send you marketing communications, such as promotions or service reminders (you may opt out at any time)

Improve the Site and understand how visitors use it

Measure and improve the performance of our advertising

Comply with legal obligations and protect the rights, property, and safety of 1Call and others

How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

Service providers who perform functions on our behalf, such as our website and customer relationship management platform, scheduling tools, and payment processors

Advertising and analytics partners, such as Google and Meta, who help us understand Site performance and deliver relevant advertising, in accordance with their own privacy policies

Subcontractors or trade partners as needed to complete a service you have requested

Legal and regulatory authorities, when required by law, subpoena, or legal process, or to protect the rights, property, or safety of 1Call, our customers, or others

A successor entity, in the event of a merger, acquisition, or sale of business assets, in which case your information may be transferred as part of that transaction

Data Retention

We retain personal information for as long as necessary to provide our services, respond to your requests, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

Your Choices

Marketing communications: You may opt out of receiving marketing emails or text messages from us at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

Cookies: You may adjust your browser settings to block or delete cookies. Some parts of the Site may not function properly if you do so.

Access or questions about your information: You may contact us at any time using the information below to ask what information we have about you or to request that it be corrected or deleted, and we will respond as appropriate.

Children's Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove that information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

The Site may contain links to third-party websites, such as Google Maps or social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The "Effective Date" at the top of this policy will indicate when it was last updated. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

1Call Home Services (1Call Brands, Inc.)

918 Broadway South Portland, ME 04106

Phone: (207) 220-3232

Email: [email protected]